How to calculate conversion rate
Conversion rate is conversions divided by the visitors who could have converted, times a hundred. Two definitions to fix before you calculate anything. First, the conversion: one event type, defined once. A landing page has form submissions; a store has purchases; a SaaS site has trials. Adding newsletter signups to the purchase count doubles the rate and tells you nothing. Second, the denominator: sessions or users. Sessions is the common choice for paid landing pages, because each click is a session; users is better for a site a buyer visits several times.
Then hold both constant. The value of a conversion rate is the trend, and the trend only exists if this month's number was calculated the way last month's was.


