What CPA measures and when to use it
Cost per acquisition is the price of one completed action, and the action is whatever you are paying the platform to produce: a purchase for e-commerce, a lead for a B2B site, a trial for SaaS, an install for an app, a booked call for a sales team. That flexibility is why CPA is the metric ad platforms bid on. Google's Target CPA and Meta's Cost Cap take a CPA and work backwards to a bid.
It sits between cost per lead, which is always a lead, and customer acquisition cost, which is always a paying customer. Use CPA when the conversion you optimise for is neither, or when you run several conversion types and want one word for the metric.


