Live chat integrations
Live chat integrations that give every chat lead its source
Tawk.to, LiveChat, Crisp, Intercom and WotNot connect natively. A chat that captures a contact becomes a lead with its campaign, followed to the closed deal.
View integrationTawk.to
Chat leads captured with the ad click that started them.
View integrationLiveChat
Chats that leave contact details, attributed to the ad click.
View integrationCrisp
Chat leads matched to the ad click, on every channel.
View integrationIntercom
Messenger and Fin leads, attributed to the ad click.
View integrationWotNot
Bot leads with their answers, attributed to the ad click.
Other chat tools
Your chat tool is not on the list
The visit in front of the chat is already tracked by the script, whatever widget you run. The lead the chat captures can come in by webhook or through Zapier.
Tracking script
Every visit and page view before the chat opens is tracked server-side on your own domain, whichever chat widget sits on the page.
Inbound webhook
Post a captured chat lead from any tool, and it is attributed like a native app.
Zapier
If the tool has a Zapier app, a Zap sends every chat that captures a contact into LeadJourney without writing a line of code.
Setup
Three steps, whatever you connect
The same path for every tool on this page. No developer, no server to run, no tag manager archaeology. 21 minutes end to end.
- 15 minutes
Add the tracking script
One snippet in the site header. WordPress, Webflow, Wix and every page builder in between, then every form on the site reports its true source.
- 210 minutes
Connect your accounts
Sign in to your ad accounts and your CRM. Spend and campaign structure come in, and the lead stages you care about start flowing back.
- 36 minutes
Send the revenue back
Closed deals go to Meta, Google, LinkedIn and Microsoft as offline conversions, so the platforms optimise on revenue instead of form fills.
Questions
What people ask before connecting a chat tool
The four that come up on nearly every demo call.
Which live chat tools does LeadJourney integrate with natively?
Tawk.to, LiveChat, Crisp, Intercom and WotNot, each connected in a few clicks. Any other chat tool connects by webhook or through Zapier.
When does a chat count as a lead?
When the conversation captures a way to reach the person, an email or a phone number, whether an agent asked for it or a bot did. A chat that stays anonymous is a visit, not a lead, so it never inflates the lead count.
Why does my chat tool not show where the lead came from?
A chat widget sees the page the visitor is on and sometimes the referrer of that visit. It does not see the ad click from last week or the first touch before it, so the lead lands as Direct. The journey is tracked before the chat opens and joined to the lead when the contact is captured.
Do I need a developer to connect Tawk.to, LiveChat, Crisp, Intercom or WotNot?
No. The native integrations connect in a few clicks. No code and no server setup, and most accounts are reporting inside 21 minutes.
Connect your chat
Give every chat lead a source
Connect your chat tool and your ad accounts, and the first attributed chat lead shows up the same day. 95%+ accuracy, first-party required.
