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Call tracking features

Call tracking that gives every call a source, a transcript and a value

Capture every call, see what was said, and steer your budget on the calls that book jobs. Recording, transcript and AI summary on every call.

30 minutes with a tracking specialist. No pitch deck.

Rated by businesses that know where their calls come from

  • Trustpilot4.9 out of 5 on Trustpilot
  • G25.0 out of 5 on G2
  • Capterra5.0 out of 5 on Capterra

Calls and leads tracked for 100+ companies

  • Trading.de logo
  • Swedish Cold logo
  • Trustfactory logo
  • MLK Digital logo
  • CPC AG logo
  • DaxoMedia logo
  • Contentbär logo
  • Hivebuy logo
  • OBVIOUS logo

Works with the ad platforms, CRMs and tools you already run

  • Meta
  • HubSpot
  • Google Ads
  • Salesforce
  • LinkedIn
  • Pipedrive
  • Dynamics 365
  • Zoho CRM
  • TikTok
  • monday.com
  • Microsoft Ads
  • Reddit
  • X
  • Taboola
  • Outbrain
  • GoHighLevel
  • ActiveCampaign
  • Odoo
  • Patch Retention
  • Podium
  • YouTube
  • Attio
  • Pinterest
  • Close
  • ChatGPT
  • Zapier
  • Perplexity
  • Make
  • Claude
  • n8n
  • Gemini
  • WordPress
  • Copilot
  • Webflow
  • Grok
  • Slack

Calls

Calls: capture every call, online and offline

A number for every source, forwarding to the phone you already answer. Nothing changes for your callers.

  • Dynamic number insertion

    Every website visitor gets their own number, so each call shows the ad, keyword and landing page behind it.
  • Static numbers for offline

    Fixed numbers for your Business Profile, flyers, radio and truck wraps make offline channels measurable.
  • Local and toll-free numbers

    Numbers that match your area code, live in minutes.
  • Forwarding, no new hardware

    Every number forwards to the phone you already answer. No porting, no new system.
  • Call recording

    Switch recording on per number, with a consent announcement where you need one.
  • Every call in one log

    Answered, missed and short calls with their time, duration and source, in one place.

Tracking percentage

88% completed

  • Create Custom Tracking Domain
  • Install LeadJourney Tracking Script
  • Integrate First Ad Platform
  • Track first Lead Conversion
  • Send personal lead data (Email, Name, Phone)
  • Track first CRM Milestone
  • Send the first WonClient event
  • Send first offline Conversion

Accounts

Meridian GroupWorkspace
Users

Onboarding

Setup complete12 of 15 steps

Restart onboarding

Profile settings

Profile

Resources

SupportKnowledge BaseSign Out
  1. 1Country
  2. 2Type
  3. 3Usage
  4. 4Numbers
  5. 5Subscriber
  6. 6Forwarding
  7. 7Confirm

Where do you need a number?

Choose the number type

The next step searches the carrier's inventory, which needs a live workspace.

Call Tracking: Phone Numbers

Hey Lena!

Here are your tracking numbers

Static numbers per campaign, and a dynamic pool that swaps per visitor.

Phone Numbers

16 numbers across 4 pools
+49 89 4114 2087
Munich · Dynamic pool · 8 numbers
Google Ads168 calls
+49 40 3009 1145
Hamburg · Static · 1 number
LinkedIn Ads41 calls
+49 221 8877 4410
Cologne · Dynamic pool · 6 numbers
Meta Ads96 calls
+49 30 5541 2298
Berlin · Static · 1 number
Organic and direct84 calls

A static number belongs to one channel for good. A dynamic pool swaps the number per visitor, which is what lets a call be traced back to a keyword rather than to a channel.

Call intelligence

Call intelligence: know what every call was about

Every call recorded, transcribed and summarised by AI, so you know what was said without replaying it.

  • Voice recording

    Play back any call straight from the log, per number and switchable.
  • Full transcript

    Every recorded call written out next to its recording, so you read a call instead of replaying it.
  • AI summary

    What the caller wanted and what was agreed, in two lines, before anyone listens back.
  • Status from your CRM

    Every call carries the lead status your team sets in the workspace or the CRM: qualified, booked, missed.
  • Calls beside your forms

    A call sits next to the form fills and CRM deals of the same person, on one journey.
  • Missed calls on the record

    A call nobody answered at 7 PM shows up with its source, so someone calls back at 7:05.

Tracking percentage

88% completed

  • Create Custom Tracking Domain
  • Install LeadJourney Tracking Script
  • Integrate First Ad Platform
  • Track first Lead Conversion
  • Send personal lead data (Email, Name, Phone)
  • Track first CRM Milestone
  • Send the first WonClient event
  • Send first offline Conversion

Accounts

Meridian GroupWorkspace
Users

Onboarding

Setup complete12 of 15 steps

Restart onboarding

Profile settings

Profile

Resources

SupportKnowledge BaseSign Out

Call Tracking: Calls

Hey Lena!

Here are your calls

Every inbound call with the campaign and the keyword that produced it.

07.09.202606.09.202601.09.2026 - 07.09.202625.08.2026 - 07.09.202609.08.2026 - 07.09.202601.09.2026 - 07.09.202601.08.2026 - 31.08.202609.06.2026 - 07.09.202609.08.2026 - 07.09.2026

August 2026

MoTuWeThFrSaSu
272829303112345678910111213141516171819202122232425262728293031123456

September 2026

MoTuWeThFrSaSu
311234567891011121314151617181920212223242526272829301234

Any start and end date in the app. The demo carries these eight ranges.

Tracked calls
1312+8.3%1214-14.3%9583+14.5%166173-4%389342+13.7%378337+12.2%1,022904+13.1%
Answered
84.6%84.6%0%84.6%90.2%-6.2%84.6%88.5%-4.4%84.6%88.6%-4.5%84.6%78.0%+8.5%84.6%81.0%+4.4%84.6%79.1%+7%
Average duration
3:48
Calls that became leads
770%78-12.5%5245+15.6%9094-4.3%212186+14%206184+12%557493+13%
Call MetricsExport
CallerNumberSourceDurationOutcome
Mira SchulzNorthwind Logistics+49 89 4114 2087Google Ads · Search - Freight Forwarding EU4:12QualifiedLead
Tobias LangHansa Kontraktlogistik+49 40 3009 1145LinkedIn Ads · Contract logistics8:36ClosingCallScheduled
Unknown caller-+49 221 8877 4410Meta Ads · Warehouse walkthrough1:04Missed
Unknown caller-+49 30 5541 2298Organic Search · warehouse space berlin0:38UnqualifiedLead

A missed call is still attributed. The number that rang belongs to a pool, the pool belongs to a campaign, and the visit that swapped the number is on record, so the ad gets the credit whether anyone picked up or not.

Marketing

Marketing: put the budget where the phone rings

Calls next to clicks, qualified calls next to spend, and the algorithms fed with the calls that booked.

  • Calls by source and keyword

    Google Ads, Meta, Business Profile, SEO and offline side by side, down to the campaign and keyword.
  • Conversions to Google Ads and Meta

    The call statuses you choose go back as conversions with their value, so bidding finds callers who book.
  • The journey before the call

    Every touch before the dial, first click to last, so the campaign that started it gets credit too.
  • Calls in your CRM

    The call, its source and the recording on the contact in HubSpot, GoHighLevel, Pipedrive and more.
  • Scheduled reports

    Calls and qualified calls by source in your inbox, daily, weekly or monthly.
  • A workspace per client

    For agencies: every delivered call with source, timestamp and recording, ready to invoice.

Tracking percentage

88% completed

  • Create Custom Tracking Domain
  • Install LeadJourney Tracking Script
  • Integrate First Ad Platform
  • Track first Lead Conversion
  • Send personal lead data (Email, Name, Phone)
  • Track first CRM Milestone
  • Send the first WonClient event
  • Send first offline Conversion

Accounts

Meridian GroupWorkspace
Users

Onboarding

Setup complete12 of 15 steps

Restart onboarding

Profile settings

Profile

Resources

SupportKnowledge BaseSign Out

Call Tracking: Call Reporting

Hey Lena!

Here's what your calls are worth

Calls credited to the same campaigns as your forms, in the same report.

07.09.202606.09.202601.09.2026 - 07.09.202625.08.2026 - 07.09.202609.08.2026 - 07.09.202601.09.2026 - 07.09.202601.08.2026 - 31.08.202609.06.2026 - 07.09.202609.08.2026 - 07.09.2026

August 2026

MoTuWeThFrSaSu
272829303112345678910111213141516171819202122232425262728293031123456

September 2026

MoTuWeThFrSaSu
311234567891011121314151617181920212223242526272829301234

Any start and end date in the app. The demo carries these eight ranges.

Calls by channel

1 Aug to 30 Aug 2026

Google Ads7 calls
Meta Ads2 calls
Organic Search2 calls
LinkedIn Ads2 calls
Google Ads5 calls
Meta Ads4 calls
Organic Search2 calls
LinkedIn Ads1 call
Google Ads40 calls
Meta Ads24 calls
Organic Search22 calls
LinkedIn Ads9 calls
Google Ads68 calls
Meta Ads41 calls
Organic Search37 calls
LinkedIn Ads20 calls
Google Ads168 calls
Meta Ads96 calls
Organic Search84 calls
LinkedIn Ads41 calls
Google Ads159 calls
Meta Ads97 calls
Organic Search80 calls
LinkedIn Ads42 calls
Google Ads434 calls
Meta Ads245 calls
Organic Search232 calls
LinkedIn Ads111 calls

What the calls were worth

Tracked calls
1312+8.3%1214-14.3%9583+14.5%166173-4%389342+13.7%378337+12.2%1,022904+13.1%
Answered
1110+10%1012-16.7%8070+14.3%140146-4.1%329289+13.8%320285+12.3%865765+13.1%
Became a lead
770%78-12.5%5245+15.6%9094-4.3%212186+14%206184+12%557493+13%
Became a won client
110%110%98+12.5%1617-5.9%3833+15.2%3733+12.1%10088+13.6%
Revenue from calls
€3,100€3,1000%€3,100€3,1000%€28,000€24,900+12.4%€49,900€53,000-5.8%€118,400€102,800+15.2%€115,300€102,800+12.2%€311,600€274,200+13.6%
Cost per tracked call
€124.62€103.33+20.6%€103.33€102.14+1.2%€107.58€106.99+0.6%€110.60€108.09+2.3%€109.00€108.07+0.9%€110.34€111.42-1%€108.20€108.50-0.3%
Cost per call that closed
€1,620.00€1,240.00+30.6%€1,240.00€1,430.00-13.3%€1,135.56€1,110.00+2.3%€1,147.50€1,100.00+4.3%€1,115.79€1,120.00-0.4%€1,127.30€1,137.88-0.9%€1,105.80€1,114.55-0.8%

Thirty eight of 107 won clients started as a phone call. On a form only setup, every one of them counts as direct traffic and the campaign that paid for the call gets nothing.

Case studies

What changes once the attribution is right

One measured result per customer, with the person, the role and the company behind it.

  • Portrait of Karsten Guhr

    Tax and accounting

    54% better lead quality after using LeadJourney for marketing

    Karsten Guhr

    Managing Director

  • Portrait of Nikita Yatsun

    SEO agency

    €500k MRR reached profitably, scaling an SEO agency on performance marketing

    Nikita Yatsun

    Managing Director

  • Portrait of Florian Buck

    Klickkraft GmbH

    Business coaching

    €10-20k in monthly Meta spend, tied to qualified leads and revenue per ad

    Florian Buck

    Managing Director

  • Portrait of Marc Richard

    LinkedIn growth agency

    2x customer retention, once every LinkedIn touchpoint was tracked to revenue

    Marc Richard

    CEO

  • Portrait of Andreas Malkow

    Digital publishing

    Which article produced the lead and the revenue, across AI and organic search

    Andreas Malkow

    CEO & Head of PR

  • Portrait of Philipp Nessmann

    SEO and GEO consultancy

    Proven ROI on every retainer, from organic and AI search leads through to revenue

    Philipp Nessmann

    Managing Director

  • Getreach

    Backlinks marketplace (SaaS)

    0 to 100k in revenue from paid ads alone, inside the first month

    Getreach

    getreach.com

Free 30 minute demo

Give every call a source and a value

30 minutes with a tracking specialist: the call log, a recording with its transcript and AI summary, and what the setup takes for you.

Book your demo

Under a minute. You pick the time at the end.

Step 1 of 3About you

What describes you best?

So the call starts in the right place.

You are buying traffic for
  • Dynamic and static numbers, forwarding to the phone you already answer
  • Recording, transcript and AI summary on every call
  • The call statuses you choose sent back to Google Ads and Meta
  • Live in about 21 minutes, no new hardware
  • Trustpilot4.9 out of 5 on Trustpilot
  • G25.0 out of 5 on G2